A: No. Your product is 100% brand new. Each unit undergoes a full water-flow test before shipment to ensure it meets the 1500 PSI performance standard. Any residual water is from this quality inspection process.
A: This is usually caused by an air lock inside the pump. Please try:
- Disconnect the inlet hose
- Pour a small amount of clean water into the inlet
- Reconnect and run the machine for 1–3 seconds while holding the trigger
A: The unit includes two 4.0Ah batteries. Each battery provides approximately 20–30 minutes of runtime (standard mode). Dual batteries allow for extended use.
A: A full charge takes approximately 3–4 hours per battery using the included charger.
A: A brushless motor offers longer lifespan, lower noise, and higher efficiency. Combined with 1500 PSI pressure, it delivers strong cleaning power for cars, patios, and outdoor surfaces.
A: 3 speed levels for different cleaning needs. 6-in-1 nozzle: 0°, 15°, 25°, 40°, fan spray, and foam mode (rotating design, no need to swap)
A: The unit supports:
- Self-priming (bucket, pool, lake with filter hose)
- Garden hose connection
- Faucet connection
A: Yes. All components fit into a compact carrying case, making it easy to store and transport.
A:
- Use concentrated car wash soap
- Dilute properly
- Check and clean the nozzle if clogged
A: After use, drain any remaining water and store the unit in a dry indoor environment, especially in cold conditions.
A: Within the one year after your purchase, please contact us support@mupeak.com for further assistance.
A: Email: support@mupeak.com
Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)